Hills Residential - Awards

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2019-05-10-ESTAS- 1023

PHIL SPENCER ANNOUNCES TOP AGENTS IN THE UK

Hills residential wins ‘Best Group In The North West’ title at The ESTAS, the most prestigious estate & letting agent awards in the UK

The Salford and Swinton based agency received the ‘Best local Estate Agency Group in the North West’ title at the prestigious ESTAS 2019. The award was announced by Phil Spencer, the TV property expert at a lavish luncheon & ceremony at the Grosvenor House, Park Lane London attended by 1,000 of the UK’s top property professionals.

The awards, celebrating their 16th year determine the best estate and letting agents in the UK based purely on feedback from customers who are asked a series of questions about the service they have received from their agent, over 45,000 surveys were completed by customers during the competition. 

Phil Spencer, who has hosted the ESTAS every year since their inception in 2003 said “The ESTAS encapsulates what your typical agent is trying to do, which is to provide honest, transparent service for their clients. These awards are special because shortlisted and winning firms are selected purely on the service they deliver. Real feedback from real customers experiencing real service, I don’t think there can be a greater honour in the industry than to receive an award based on that mantra.”

 Estate and letting agents were recognised in counties around the UK.  Regional and national Grand Prix Awards were also announced for the Best Single Agent Office in sales and lettings.

Simon Brown Founder of The ESTAS said “At The ESTAS we’re proud to say we believe in old fashioned values like customer service. We know how hard it is to deliver it and that’s why we put the spotlight on property firms who are committed to providing excellent service. The ESTAS review and awards platform brand helps agents generate consumer trust.”

Gary Bramall, Chief Marketing Officer for Zoopla addressed the audience “Zoopla has proudly supported The ESTAS for 9 years, which recognises your passion to be the best agents ever by creating unforgettable experiences for your customers. Great customer service should be the DNA of your entire company, not just a department and because we know how demanding your customers are, that makes these awards so special.”

Chris Robinson MNAEA Director of Hills Residential said “We are absolutely thrilled to be recognised at this year’s ESTAS. It means so much to us as we know it’s our customers who have judged our performance.  We take our levels of customer service very seriously because we know clients have a choice.  We have always been very proud of the personal service and this proves we are delivering what we promise.”

HILLS RESIDENTIAL RECENT AWARDS

North-West Best Estate Agents Group 2019 at the National Estate Agency Awards, the ESTAS

'Letting Agent of the Year 2019' voted by tenants at the National Estate Agency Awards, the ESTAS

'Silver Winners of the Best Estate Agents in the North-West 2019' at the National Estate Agency Awards, the ESTAS

UK Estate Agent of the Year 2018 voted by tenants at the National Estate Agency Awards, the ESTAS

Silver Award for the North-West Region at the EA Masters held at the O2 and sponsored by Rightmove

Greater Manchester, Estate Agent of the Year 2018 Runner-up The ESTAS 

North-West, Gold Winner - Tenant Award 2018 The ESTAS

North-West, Silver Winner - Landlord Award 2018 The ESTAS

Best Letting Agent of the Year, Greater Manchester 2018 The ESTAS

Included in the Best Estate Agents Guide 2019, voted Exceptional and in the top 5% in the UK

 

If you are thinking of selling or renting your property? Contact the award winning team on 0161 7074900 or complete our registration form and one of our property professionals will be in touch.

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Daniel & Rebecca rated Hills Residential 5 stars

All the staff at Hills Residential from first point of contact were really professional and very helpful. As were were first time buyers Leah and Andy really helped us to understand the process and give us great advice along the way, which helped when it came to dealing with our solicitors. I would recommend hills residential as their service is excellent. Thanks again to everyone at hills for finding our perfect home.
Daniel & Rebecca, May 24, 2019

Jason rated Hills Residential 5 stars

Leah and the team were on the ball throughout the process. Absolute pleasure working with them. Definitely recommended by me and my family.
Jason, May 22, 2019

Sally Y rated Hills Residential 5 stars

Great service from everyone at Hills during our recent sale and purchase, always willing to help with any queries and very efficient communication.
Sally Y, Apr 18, 2019

Great Service rated Hills Residential 5 stars

Totally worth the money. Hard working and helpful estate agents. Really nice to deal with. Regular up dates and always available for advice and help. Great Service!
Great Service, Apr 1, 2019

Andrew and Lisa rated Hills Residential 5 stars

All staff were really helpful and friendly. Having not bought a house in a number of years, Leah really helped us to understand the process. She gave us advice which even helped with our solicitors. Very quick to respond to any questions, and will use ourseleves should we ever decide to move. Overall a fantastic 5 star service.
Andrew and Lisa, Apr 1, 2019

Frank Birchenough rated Hills Residential 5 stars

Although I have nominated Leah, because she has been my main point of contact, I would not want to leave out all the staff members at Hills. All have been excellent, with Leah absolutely brilliant. I can recommend Hills without reservation. And would further caution anyone from going down the, ostensibly cheaper route, of online EA's. If you add up the cost of things Hills does as a matter of course, and for which you have to pay the online EA's, it is not worth it. Frank B
Frank Birchenough, Apr 1, 2019
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