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2017-05-12-ESTAS- 1120

Phil Spencer announces top agents in the UK

Hills Residential wins numerous award at the prestigious Estate & Letting Agent Awards sponsored by Zoopla Property Group.

The North-West based agency wins multiple awards at the prestigious Estate & Letting Agent Awards, the ESTAS

The award was announced by Phil Spencer, the TV property expert at a lavish luncheon & ceremony at the Hilton Park Lane London attended by 800 of the UK’s top estate and letting agents and suppliers to the industry.

The awards, celebrating their 14th year are known throughout the industry as the ESTAS. The ESTAS determines the best estate agents in the country through research carried out amongst customers who are asked a series of questions about the service they have received from their agent, 35,000 questionnaires were completed by customers during the competition.

Phil Spencer, who has hosted the ESTAS every year since their inception in 2004 said “The ESTAS are about making people happy, putting a smile on their face and making a genuine difference to peoples’ lives. An agent’s role is about guiding people through one of the most stressful times in their lives and that’s not an easy job. In a world where it’s becoming increasingly difficult to make contact with a real person in a company isn’t it so refreshing that you can phone almost any estate or letting agent in the UK and get straight through to a real person. The ESTAS help agencies to focus on customer service levels and that’s why agencies keep coming back”.

Agents were shortlisted in 18 regions around the UK. National Grand Prix Awards were also announced for the Best Single Agent Office in sales and lettings.

Simon Brown who owns the ESTAS also addressed the audience “winning one of these gleaming ESTAS this afternoon proves that your people can be trusted. In fact just taking part shows your commitment to your customers and to be shortlisted, as all of you here today have, means you already have the trust factor.”

Martin Hill, manager of Hills Residential said “We are absolutely thrilled to be recognised at this year’s ESTAS. It means so much to us as we know it’s our customers who have judged our performance. We take our levels of customer service very seriously because we know clients have a choice. We have always been very proud of the personal service we provide and this is great way to demonstrate how good we really are.”

HILLS RESIDENTIAL RECENT AWARDS

UK Estate Agent of the Year 2018 voted by tenants at the National Estate Agency Awards, the ESTAS

Silver Award for the North-West Region at the EA Masters held at the O2 and sponsored by Rightmove

Greater Manchester, Estate Agent of the Year 2018 Runner-up The ESTAS 

North-West, Gold Winner - Tenant Award 2018 The ESTAS

North-West, Silver Winner - Landlord Award 2018 The ESTAS

Best Letting Agent of the Year, Greater Manchester 2018 The ESTAS

Included in the Best Estate Agents Guide 2018

 

If you are thinking of selling or renting your property? Contact the award winning team on 0161 7074900 or complete our registration form and one of our property professionals will be in touch.

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Fully qualified, professional estate agents

Future Constructions rated Hills Residential 5 stars

An excellent, efficient and friendly agent, with great local knowledge. The buying process has been swift and effective. I would highly recommend Hills and thank Charlotte for assistance with recent transactions
Future Constructions, Jan 16, 2019

keith rated Hills Residential 5 stars

We were very pleased with the friendly staff, excellent service, quick sale, helpful advice and overall brilliant operation. We would definitely recommend Hills.
keith, Dec 3, 2018

David L rated Hills Residential 5 stars

The team at Hills were fantastic in assisting with the sale of my property. Having been recommended by a friend, they delivered the sale with exceptional communicaiton despite a challenging buyer!
David L, Nov 28, 2018

Salah rated Hills Residential 5 stars

A pleasure to deal with Hills. A very professional team, I dealt with all team members in different occasions and everyone of them was friendly and polite and went out there way to help me. Thank you guys
Salah, Nov 22, 2018

Scott Wright rated Hills Residential 5 stars

Ever since Martin valued and measured our home to the final viewing with Charlotte on our new home and the many phone calls, Hills have done themselves proud and made the whole buying and selling process a stress free experience. Comminication between all parties has been great and theres always someone available to provide answers. I would definitely recommend Hills as everything is done for you at a very reasonable price.
Scott Wright, Nov 19, 2018

James McGuire rated Hills Residential 5 stars

Excellent service from start to stressful finish (my solicitors fault). Leah was exceptional, great communication and excellent tenacity. Leah helped me with her advice and experience and chasing up my dishonest solicitors. I can't fault the service provided and I hope the vendors felt the same way
James McGuire, Nov 15, 2018
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