Hills Residential - Awards

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2019-05-10-ESTAS- 1023

PHIL SPENCER ANNOUNCES TOP AGENTS IN THE UK

Hills residential wins ‘Best Group In The North West’ title at The ESTAS, the most prestigious estate & letting agent awards in the UK

The Salford and Swinton based agency received the ‘Best local Estate Agency Group in the North West’ title at the prestigious ESTAS 2019. The award was announced by Phil Spencer, the TV property expert at a lavish luncheon & ceremony at the Grosvenor House, Park Lane London attended by 1,000 of the UK’s top property professionals.

The awards, celebrating their 16th year determine the best estate and letting agents in the UK based purely on feedback from customers who are asked a series of questions about the service they have received from their agent, over 45,000 surveys were completed by customers during the competition. 

Phil Spencer, who has hosted the ESTAS every year since their inception in 2003 said “The ESTAS encapsulates what your typical agent is trying to do, which is to provide honest, transparent service for their clients. These awards are special because shortlisted and winning firms are selected purely on the service they deliver. Real feedback from real customers experiencing real service, I don’t think there can be a greater honour in the industry than to receive an award based on that mantra.”

 Estate and letting agents were recognised in counties around the UK.  Regional and national Grand Prix Awards were also announced for the Best Single Agent Office in sales and lettings.

Simon Brown Founder of The ESTAS said “At The ESTAS we’re proud to say we believe in old fashioned values like customer service. We know how hard it is to deliver it and that’s why we put the spotlight on property firms who are committed to providing excellent service. The ESTAS review and awards platform brand helps agents generate consumer trust.”

Gary Bramall, Chief Marketing Officer for Zoopla addressed the audience “Zoopla has proudly supported The ESTAS for 9 years, which recognises your passion to be the best agents ever by creating unforgettable experiences for your customers. Great customer service should be the DNA of your entire company, not just a department and because we know how demanding your customers are, that makes these awards so special.”

Chris Robinson MNAEA Director of Hills Residential said “We are absolutely thrilled to be recognised at this year’s ESTAS. It means so much to us as we know it’s our customers who have judged our performance.  We take our levels of customer service very seriously because we know clients have a choice.  We have always been very proud of the personal service and this proves we are delivering what we promise.”

HILLS RESIDENTIAL RECENT AWARDS

Included in the Best Estate Agents Guide 2020 - Voted Exceptional 

Hills Residential receives national recognition at the EA Masters 2019/2020 event, voted in the top 3% of agents in the UK

North-West Best Estate Agency Group 2019 at the National Estate Agency Awards, the ESTAS

'Letting Agent of the Year 2019' voted by tenants at the National Estate Agency Awards, the ESTAS

'Silver Winners of the Best Estate Agents in the North-West 2019' at the National Estate Agency Awards, the ESTAS

UK Estate Agent of the Year 2018 voted by tenants at the National Estate Agency Awards, the ESTAS

Silver Award for the North-West Region at the EA Masters held at the O2 and sponsored by Rightmove

Greater Manchester, Estate Agent of the Year 2018 Runner-up The ESTAS 

North-West, Gold Winner - Tenant Award 2018 The ESTAS

North-West, Silver Winner - Landlord Award 2018 The ESTAS

Best Letting Agent of the Year, Greater Manchester 2018 The ESTAS

Included in the Best Estate Agents Guide 2019, voted Exceptional and in the top 5% in the UK

 

If you are thinking of selling or renting your property? Contact the award winning team on 0161 7074900 or complete our registration form and one of our property professionals will be in touch.

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Wayne Grimshaw rated Hills Residential 5 stars

The team at Hills Residential have been really impressive from the beginning – I've dealt with Abigail, Laura, Leah and Charlotte and they've provided a seamless and consistently great service. I've sold my current house and purchased my next one through them and their communication has been excellent throughout; it's really made the whole process much simpler and less stressful, especially with the delays moving during COVID-19. 
Wayne Grimshaw, Jun 9, 2020

Francesca Ledwith rated Hills Residential 5 stars

My husband and I would highly recommend Hills Residential as an estate agent if you are selling a house. From start to finish, every member of staff we spoke to at Hills were brilliant. They were really helpful and made the whole process very easy especially with a teething baby and a global pandemic! Our solicitors were not the greatest in communicating with us. However the level of communication and updates we had from Hills were 5*.
Francesca Ledwith, Jun 7, 2020

Ian Fielding rated Hills Residential 5 stars

Becky was able to market and find a tenant throughout these difficult Corona times, she was helpful and professional during the process. This was our first experience as a Landlord of using Hills Residential and it did not disappoint therefore would have no issues with instructing again should we require.
Ian Fielding, Jun 6, 2020

Rachael rated Hills Residential 5 stars

Fantastic service, Charlotte has been especially helpful. Great company. Always have the customers best interest at heart. Would definitely recommend
Rachael, Apr 30, 2020

Emily Pitt rated Hills Residential 5 stars

I was honestly blown away by the support that I received from Charlotte Coleby throughout buying my house. She answered my endless questions, was really helpful with my next steps and I felt really in the loop. Because of her amazing service I’ve honestly been recommending the firm and I’ll be using their service if I need them in the future. I appreciated her help so much so thank you!
Emily Pitt, Apr 30, 2020

alison short rated Hills Residential 5 stars

Currently with Hills Residential buying a property in a very difficult time but Charlotte is helping us navigate through. We'd already seen a few properties via this agent and hoped that we'd finally be able to work with them and buy one of their houses, as the team are second-to-none. There's no-one better in the Salford area. Fingers crossed for a smooth journey but whatever happens, the service from Hills is outstanding and team are professional and friendly.
alison short, Apr 28, 2020
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