Hills Residential - Awards

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2019-05-10-ESTAS- 1023

PHIL SPENCER ANNOUNCES TOP AGENTS IN THE UK

Hills residential wins ‘Best Group In The North West’ title at The ESTAS, the most prestigious estate & letting agent awards in the UK

The Salford and Swinton based agency received the ‘Best local Estate Agency Group in the North West’ title at the prestigious ESTAS 2019. The award was announced by Phil Spencer, the TV property expert at a lavish luncheon & ceremony at the Grosvenor House, Park Lane London attended by 1,000 of the UK’s top property professionals.

The awards, celebrating their 16th year determine the best estate and letting agents in the UK based purely on feedback from customers who are asked a series of questions about the service they have received from their agent, over 45,000 surveys were completed by customers during the competition. 

Phil Spencer, who has hosted the ESTAS every year since their inception in 2003 said “The ESTAS encapsulates what your typical agent is trying to do, which is to provide honest, transparent service for their clients. These awards are special because shortlisted and winning firms are selected purely on the service they deliver. Real feedback from real customers experiencing real service, I don’t think there can be a greater honour in the industry than to receive an award based on that mantra.”

 Estate and letting agents were recognised in counties around the UK.  Regional and national Grand Prix Awards were also announced for the Best Single Agent Office in sales and lettings.

Simon Brown Founder of The ESTAS said “At The ESTAS we’re proud to say we believe in old fashioned values like customer service. We know how hard it is to deliver it and that’s why we put the spotlight on property firms who are committed to providing excellent service. The ESTAS review and awards platform brand helps agents generate consumer trust.”

Gary Bramall, Chief Marketing Officer for Zoopla addressed the audience “Zoopla has proudly supported The ESTAS for 9 years, which recognises your passion to be the best agents ever by creating unforgettable experiences for your customers. Great customer service should be the DNA of your entire company, not just a department and because we know how demanding your customers are, that makes these awards so special.”

Chris Robinson MNAEA Director of Hills Residential said “We are absolutely thrilled to be recognised at this year’s ESTAS. It means so much to us as we know it’s our customers who have judged our performance.  We take our levels of customer service very seriously because we know clients have a choice.  We have always been very proud of the personal service and this proves we are delivering what we promise.”

HILLS RESIDENTIAL RECENT AWARDS

North-West Best Estate Agency Group 2019 at the National Estate Agency Awards, the ESTAS

'Letting Agent of the Year 2019' voted by tenants at the National Estate Agency Awards, the ESTAS

'Silver Winners of the Best Estate Agents in the North-West 2019' at the National Estate Agency Awards, the ESTAS

UK Estate Agent of the Year 2018 voted by tenants at the National Estate Agency Awards, the ESTAS

Silver Award for the North-West Region at the EA Masters held at the O2 and sponsored by Rightmove

Greater Manchester, Estate Agent of the Year 2018 Runner-up The ESTAS 

North-West, Gold Winner - Tenant Award 2018 The ESTAS

North-West, Silver Winner - Landlord Award 2018 The ESTAS

Best Letting Agent of the Year, Greater Manchester 2018 The ESTAS

Included in the Best Estate Agents Guide 2019, voted Exceptional and in the top 5% in the UK

 

If you are thinking of selling or renting your property? Contact the award winning team on 0161 7074900 or complete our registration form and one of our property professionals will be in touch.

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Richard rated Hills Residential 5 stars

I take my hat off to these guys! personable, responsive and proactive at all times. Leah especially was very helpful and supportive throughout the process in terms of negotiating and has helped my dream come true.
Richard, Jun 27, 2019

Alex gee rated Hills Residential 5 stars

I Could not thank or recommend Hollie from hills enough! Very professional and thorough! Excellent communication skills couldn’t of asked for a better agent. Highly recommend to anybody looking to purchase or sell a property she has been a god send!
Alex gee, Jun 26, 2019

Richard Taylor rated Hills Residential 5 stars

Just Bought & Sold two houses through Hills, Charlotte was the agent that helped along the way. Charlotte & Hills were constantly chasing up the others involved with the purchase & sale trying to keep the process up to speed despite the others involved being slightly awkward. Would definitely use Hills again!
Richard Taylor, Jun 26, 2019

Daniel Blears rated Hills Residential 5 stars

Its hard to write an unbiased view for something that you've actually never done before. But if I was ever going to move again Hills would be my absolute first choice. Background I both sold my old house and bought my new house through Hills. I absolutely cannot fault the service. I'd go as far as saying some of the best customer service I have ever received. Here is the highlights. SOLD MY HOUSE IN A DAY......THATS RIGHT 1 DAY! Never turned up late or cancelled an appointment. Always friendly even when i'm sure they are up to their eyeballs in work. Never rushed off the phone and always willing to chat. Without fail always returned phone calls. Phone always answered, early till late. Never dressed anything up to make it sound better, just good honest service. A special mention to Leah who was a absolute legend throughout the whole process and stands out as someone who clearly enjoys and understands her job! In fairness having dealt with the valuer, financial adviser (who did the honest thing and told me i'd get a better deal going to my own bank despite that probably taking money out of his pocket) and the other girls in the office they are all worth their weight in gold and Hills should be very proud of you all. Thanks again for everything Dan
Daniel Blears, Jun 26, 2019

Sam rated Hills Residential 5 stars

Hollie was very helpful in finding a variety of properties all over Salford, especially as a first time buyer. Also Hills were very good at communicating between myself an the vendor. Whole process went very smoothly!
Sam, Jun 26, 2019

Joshua Gabrielides rated Hills Residential 5 stars

Charlotte was amazing. Couldn't have found our home without her. Always there to answer anything we needed. Highly recommend if anyone is looking to buy for first time or move home
Joshua Gabrielides, Jun 21, 2019
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