Hills Residential - Tenants

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Renting from Hills Residential

We are proud to offer a personal and professional letting service throughout Salford, Trafford and Manchester. With a dedicated lettings team working on your behalf we aim to provide the complete lettings solution, offering peace of mind and reassurance that all landlord and tenants should want from their letting agent. At Hills Residential we understand the importance of 100% confidence in your agent and are committed to the highest levels of care and attention. Voted by tenants as the North-West Letting Agent of the Year 2019, at the National Estate Agency Awards, the ESTAS

 

 

Tenants – Renting with Hills Residential

  • Over 15 years’ experience working in the local area
  • Voted by tenants as the North-West Letting Agent of the Year at the National Estate Agency Awards, the ESTAS
  • Available for viewings, evenings and weekends
  • Full inventory and schedule of condition provided
  • Sound knowledge of current tenancy laws and the Housing Act
  • Zero Deposit Option and Income Protection policies available
  • Tenancy deposit protection through the DPS
  • Client Money Protection
  • Weekly Email of all available properties
  • Safe in the knowledge we only use approved local contractors
  • Call (0161) 7479379 or fill in the contact form for further information to arrange a free, no obligation valuation of your property.

Tenant Fees

In line with the Tenant Fees Act 2019 Hills Residential do not charge tenant fees.

A refundable holding deposit will be requested to secure a property (maximum of 1 weeks rent). The deposit (capped at 5 weeks rent) and the first months rent will be required before you move into the property.

Deposit. This is required to be paid before you move into the property (this may be requested between applying and moving in) All payments are required to be cleared funds, by direct debit, bank transfer or bankers draft. We do accept credit card payments for which there is a 3% surcharge. Cash payments are also accepted. We do accept cheque payments but they must clear before we can proceed.

Any additional fees or costs before or during your tenancy are noted in the document at the bottom of this page, titled fees to tenants.

Important information If you are a tenant in a property managed by Hills Residential, please be aware we do not offer 24 hour management services. The residential lettings team are available during regular working hours. Outside of these hours tenants may wish to arrange their own emergency remedies by contacting the relevant utility providers or the emergency services as follows: Gas leaks – National Grid on 0800 111 999. Fire service on 999. Break in – The Police on 0161 856 5228.

Note Tenants are reminded that the cost for any repairs they commission will need to be authorised by Hills Residential before they can be deducted from the rent or reimbursed to tenants. By instructing your own repairs prior to obtaining this consent (even though our approved contractors) you risk not being reimbursed if the Landlord concludes the cost of the repairs are excessive or that the landlord is not liable for them. The vast majority of property issues can usually wait until the office is open. In line with the consumer rights act 2015 we do hold client money protection. Please contact Hills Residential lettings and management on (0161) 7479379 or email info@hillsresidential.co.uk

Document Downloads

Tenant Application Form Fees to Tenants Tenant Emergency Procedure

An agent you can trust

Fully qualified, professional estate agents

Andy Grundy rated Hills Residential 5 stars

Very professional and informative from the first meeting right through to completion. Thank you Abigail, Charlotte and the team....definitely recommend!!!
Andy Grundy, Jan 16, 2020

Kathleen Allwood rated Hills Residential 5 stars

I have been dealing a young lady by the name of Rebecca Gibson, whom I think has gone above and beyond helping us getting into our rented accommodation. Rebecca is friendly, helpful and if any one needs praise it should be her, I would recommend Rebecca to deal with any of my family and friends
Kathleen Allwood, Jan 15, 2020

Mrs K Thornton rated Hills Residential 5 stars

My experience with this agent has been excellent throughout our relationship. Rebecca Gibson has a friendly and professional manner and has always ensured we are happy with the tenancy.
Mrs K Thornton, Jan 15, 2020

Oliviu Sugar-Gabor rated Hills Residential 5 stars

Overall a very good experience. Rebecca has been very helpful with all matters related with fees, contract & paperwork, visits, etc. As recommendation for improvement to the agency, the response to maintenance issues could be improved, as matters seem to be passed between various members and a long time can pass until the matter is moved forward.
Oliviu Sugar-Gabor, Jan 15, 2020

Susan Ideme rated Hills Residential 5 stars

Thank you so much Becky for a fantastic service. Becky was friendly, chatty and full of personality which I loved and made me feel more relaxed and comfortable. I could not ask for a better service. I am so grateful for the amazing service I received and can not recommend Hills Residential enough with such dedicated and friendly staff providing excellent customer service. From the bottom of my heart Thank You!
Susan Ideme, Jan 15, 2020

Stuart Blair rated Hills Residential 5 stars

Rebecca Gibson is incredibly helpful and I wish to thank her and all of the staff at hills residential in assisting me, especially as I was a first time renter. No complaints whatsoever.
Stuart Blair, Jan 14, 2020
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