Hills Residential - Tenants

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Renting from Hills Residential

We are proud to offer a personal and professional letting service throughout Salford, Trafford and Manchester. With a dedicated lettings team working on your behalf we aim to provide the complete lettings solution, offering peace of mind and reassurance that all landlord and tenants should want from their letting agent. At Hills Residential we understand the importance of 100% confidence in your agent and are committed to the highest levels of care and attention. Voted by tenants as the North-West Letting Agent of the Year 2019, at the National Estate Agency Awards, the ESTAS

 

 

Tenants – Renting with Hills Residential

  • Over 15 years’ experience working in the local area
  • Voted by tenants as the North-West Letting Agent of the Year at the National Estate Agency Awards, the ESTAS
  • Available for viewings, evenings and weekends
  • Full inventory and schedule of condition provided
  • Sound knowledge of current tenancy laws and the Housing Act
  • Zero Deposit Option and Income Protection policies available
  • Tenancy deposit protection through the DPS
  • Client Money Protection
  • Weekly Email of all available properties
  • Safe in the knowledge we only use approved local contractors
  • Call (0161) 7479379 or fill in the contact form for further information to arrange a free, no obligation valuation of your property.

Tenant Fees

In line with the Tenant Fees Act 2019 Hills Residential do not charge tenant fees.

A refundable holding deposit will be requested to secure a property (maximum of 1 weeks rent). The deposit (capped at 5 weeks rent) and the first months rent will be required before you move into the property.

Deposit. This is required to be paid before you move into the property (this may be requested between applying and moving in) All payments are required to be cleared funds, by direct debit, bank transfer or bankers draft. We do accept credit card payments for which there is a 3% surcharge. Cash payments are also accepted. We do accept cheque payments but they must clear before we can proceed.

Any additional fees or costs before or during your tenancy are noted in the document at the bottom of this page, titled fees to tenants.

Important information If you are a tenant in a property managed by Hills Residential, please be aware we do not offer 24 hour management services. The residential lettings team are available during regular working hours. Outside of these hours tenants may wish to arrange their own emergency remedies by contacting the relevant utility providers or the emergency services as follows: Gas leaks – National Grid on 0800 111 999. Fire service on 999. Break in – The Police on 0161 856 5228.

Note Tenants are reminded that the cost for any repairs they commission will need to be authorised by Hills Residential before they can be deducted from the rent or reimbursed to tenants. By instructing your own repairs prior to obtaining this consent (even though our approved contractors) you risk not being reimbursed if the Landlord concludes the cost of the repairs are excessive or that the landlord is not liable for them. The vast majority of property issues can usually wait until the office is open. In line with the consumer rights act 2015 we do hold client money protection. Please contact Hills Residential lettings and management on (0161) 7479379 or email info@hillsresidential.co.uk

Document Downloads

Tenant Application Form Fees to Tenants Tenant Emergency Procedure

An agent you can trust

Fully qualified, professional estate agents

Jason Brar rated Hills Residential 5 stars

Great estate agents, always a better experience then with other agents and they always do what they can for you, Hollie is fantastic.
Jason Brar, Mar 26, 2020

Nicole C rated Hills Residential 4 stars

Extremely happy with the service received from Hills Residential, and particularly the agent Rebecca Berry that handled my case. She was very knowledgeable about the property and was able to clearly answer all of my questions. Due to my particular situation, the turnaround time from the beginning of the process to collecting the keys to my new apartment was swift and efficient. Thank you Rebecca for such awesome service.
Nicole C, Mar 18, 2020

ahmed yousif rated Hills Residential 5 stars

Katie has been very helpful in terms of preparing for new tenants to move in to the property, especially with efficient liaising with contractors for cleaning, paining ….etc.
ahmed yousif, Mar 8, 2020

Sophie Nadin rated Hills Residential 5 stars

Thanks for going above and beyond for us! Rebecca and Hills Residential have set the standard for the domestic real estate industry! All the best!
Sophie Nadin, Feb 28, 2020

John Steinsberg rated Hills Residential 5 stars

We've dealt with Rebecca Gibson a number of times over the years over multiple properties we let. She is always friendly, helpful and will do what she can to help with your property needs.
John Steinsberg, Feb 28, 2020

Gemma Spilling rated Hills Residential 5 stars

Becky was absolutely marvellous from start to finish, everything went smoothly and we were kept informed all the way. Would definitely recommend.
Gemma Spilling, Feb 25, 2020
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