Hills Residential - Tenants

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Renting from Hills Residential

We are proud to offer a personal and professional letting service throughout Salford, Trafford and Manchester. With a dedicated lettings team working on your behalf we aim to provide the complete lettings solution, offering peace of mind and reassurance that all landlord and tenants should want from their letting agent. At Hills Residential we understand the importance of 100% confidence in your agent and are committed to the highest levels of care and attention. Voted by tenants as the North-West Letting Agent of the Year 2019, at the National Estate Agency Awards, the ESTAS

 

 

Tenants – Renting with Hills Residential

  • Over 15 years’ experience working in the local area
  • Voted by tenants as the North-West Letting Agent of the Year at the National Estate Agency Awards, the ESTAS
  • Available for viewings, evenings and weekends
  • Full inventory and schedule of condition provided
  • Sound knowledge of current tenancy laws and the Housing Act
  • Zero Deposit Option and Income Protection policies available
  • Tenancy deposit protection through the DPS
  • Client Money Protection
  • Weekly Email of all available properties
  • Safe in the knowledge we only use approved local contractors
  • Call (0161) 7479379 or fill in the contact form for further information to arrange a free, no obligation valuation of your property.

Tenant Fees

In line with the Tenant Fees Act 2019 Hills Residential do not charge tenant fees.

A refundable holding deposit will be requested to secure a property (maximum of 1 weeks rent). The deposit (capped at 5 weeks rent) and the first months rent will be required before you move into the property.

Deposit. This is required to be paid before you move into the property (this may be requested between applying and moving in) All payments are required to be cleared funds, by direct debit, bank transfer or bankers draft. We do accept credit card payments for which there is a 3% surcharge. Cash payments are also accepted. We do accept cheque payments but they must clear before we can proceed.

Any additional fees or costs before or during your tenancy are noted in the document at the bottom of this page, titled fees to tenants.

Important information If you are a tenant in a property managed by Hills Residential, please be aware we do not offer 24 hour management services. The residential lettings team are available during regular working hours. Outside of these hours tenants may wish to arrange their own emergency remedies by contacting the relevant utility providers or the emergency services as follows: Gas leaks – National Grid on 0800 111 999. Fire service on 999. Break in – The Police on 0161 856 5228.

Note Tenants are reminded that the cost for any repairs they commission will need to be authorised by Hills Residential before they can be deducted from the rent or reimbursed to tenants. By instructing your own repairs prior to obtaining this consent (even though our approved contractors) you risk not being reimbursed if the Landlord concludes the cost of the repairs are excessive or that the landlord is not liable for them. The vast majority of property issues can usually wait until the office is open. In line with the consumer rights act 2015 we do hold client money protection. Please contact Hills Residential lettings and management on (0161) 7479379 or email info@hillsresidential.co.uk

Document Downloads

Tenant Application Form Fees to Tenants Tenant Emergency Procedure

An agent you can trust

Fully qualified, professional estate agents

Wayne Grimshaw rated Hills Residential 5 stars

The team at Hills Residential have been really impressive from the beginning – I've dealt with Abigail, Laura, Leah and Charlotte and they've provided a seamless and consistently great service. I've sold my current house and purchased my next one through them and their communication has been excellent throughout; it's really made the whole process much simpler and less stressful, especially with the delays moving during COVID-19. 
Wayne Grimshaw, Jun 9, 2020

Francesca Ledwith rated Hills Residential 5 stars

My husband and I would highly recommend Hills Residential as an estate agent if you are selling a house. From start to finish, every member of staff we spoke to at Hills were brilliant. They were really helpful and made the whole process very easy especially with a teething baby and a global pandemic! Our solicitors were not the greatest in communicating with us. However the level of communication and updates we had from Hills were 5*.
Francesca Ledwith, Jun 7, 2020

Ian Fielding rated Hills Residential 5 stars

Becky was able to market and find a tenant throughout these difficult Corona times, she was helpful and professional during the process. This was our first experience as a Landlord of using Hills Residential and it did not disappoint therefore would have no issues with instructing again should we require.
Ian Fielding, Jun 6, 2020

Rachael rated Hills Residential 5 stars

Fantastic service, Charlotte has been especially helpful. Great company. Always have the customers best interest at heart. Would definitely recommend
Rachael, Apr 30, 2020

Emily Pitt rated Hills Residential 5 stars

I was honestly blown away by the support that I received from Charlotte Coleby throughout buying my house. She answered my endless questions, was really helpful with my next steps and I felt really in the loop. Because of her amazing service I’ve honestly been recommending the firm and I’ll be using their service if I need them in the future. I appreciated her help so much so thank you!
Emily Pitt, Apr 30, 2020

alison short rated Hills Residential 5 stars

Currently with Hills Residential buying a property in a very difficult time but Charlotte is helping us navigate through. We'd already seen a few properties via this agent and hoped that we'd finally be able to work with them and buy one of their houses, as the team are second-to-none. There's no-one better in the Salford area. Fingers crossed for a smooth journey but whatever happens, the service from Hills is outstanding and team are professional and friendly.
alison short, Apr 28, 2020
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