Hills Residential - Tenants

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Renting from Hills Residential

We are proud to offer a personal and professional letting service throughout Salford, Trafford and Manchester. With a dedicated lettings team working on your behalf we aim to provide the complete lettings solution, offering peace of mind and reassurance that all landlord and tenants should want from their letting agent. At Hills Residential we understand the importance of 100% confidence in your agent and are committed to the highest levels of care and attention. Voted by tenants as the North-West Letting Agent of the Year 2019, at the National Estate Agency Awards, the ESTAS

 

 

Tenants – Renting with Hills Residential

  • Over 15 years’ experience working in the local area
  • Voted by tenants as the North-West Letting Agent of the Year at the National Estate Agency Awards, the ESTAS
  • Available for viewings, evenings and weekends
  • Full inventory and schedule of condition provided
  • Sound knowledge of current tenancy laws and the Housing Act
  • Zero Deposit Option and Income Protection policies available
  • Tenancy deposit protection through the DPS
  • Client Money Protection
  • Weekly Email of all available properties
  • Safe in the knowledge we only use approved local contractors
  • Call (0161) 7479379 or fill in the contact form for further information to arrange a free, no obligation valuation of your property.

Tenant Fees

In line with the Tenant Fees Act 2019 Hills Residential do not charge tenant fees.

A refundable holding deposit will be requested to secure a property (maximum of 1 weeks rent). The deposit (capped at 5 weeks rent) and the first months rent will be required before you move into the property.

Deposit. This is required to be paid before you move into the property (this may be requested between applying and moving in) All payments are required to be cleared funds, by direct debit, bank transfer or bankers draft. We do accept credit card payments for which there is a 3% surcharge. Cash payments are also accepted. We do accept cheque payments but they must clear before we can proceed.

Any additional fees or costs before or during your tenancy are noted in the document at the bottom of this page, titled fees to tenants.

Important information If you are a tenant in a property managed by Hills Residential, please be aware we do not offer 24 hour management services. The residential lettings team are available during regular working hours. Outside of these hours tenants may wish to arrange their own emergency remedies by contacting the relevant utility providers or the emergency services as follows: Gas leaks – National Grid on 0800 111 999. Fire service on 999. Break in – The Police on 0161 856 5228.

Note Tenants are reminded that the cost for any repairs they commission will need to be authorised by Hills Residential before they can be deducted from the rent or reimbursed to tenants. By instructing your own repairs prior to obtaining this consent (even though our approved contractors) you risk not being reimbursed if the Landlord concludes the cost of the repairs are excessive or that the landlord is not liable for them. The vast majority of property issues can usually wait until the office is open. In line with the consumer rights act 2015 we do hold client money protection. Please contact Hills Residential lettings and management on (0161) 7479379 or email info@hillsresidential.co.uk

Document Downloads

Tenant Application Form Fees to Tenants Tenant Emergency Procedure

An agent you can trust

Fully qualified, professional estate agents

Richard rated Hills Residential 5 stars

I take my hat off to these guys! personable, responsive and proactive at all times. Leah especially was very helpful and supportive throughout the process in terms of negotiating and has helped my dream come true.
Richard, Jun 27, 2019

Alex gee rated Hills Residential 5 stars

I Could not thank or recommend Hollie from hills enough! Very professional and thorough! Excellent communication skills couldn’t of asked for a better agent. Highly recommend to anybody looking to purchase or sell a property she has been a god send!
Alex gee, Jun 26, 2019

Richard Taylor rated Hills Residential 5 stars

Just Bought & Sold two houses through Hills, Charlotte was the agent that helped along the way. Charlotte & Hills were constantly chasing up the others involved with the purchase & sale trying to keep the process up to speed despite the others involved being slightly awkward. Would definitely use Hills again!
Richard Taylor, Jun 26, 2019

Daniel Blears rated Hills Residential 5 stars

Its hard to write an unbiased view for something that you've actually never done before. But if I was ever going to move again Hills would be my absolute first choice. Background I both sold my old house and bought my new house through Hills. I absolutely cannot fault the service. I'd go as far as saying some of the best customer service I have ever received. Here is the highlights. SOLD MY HOUSE IN A DAY......THATS RIGHT 1 DAY! Never turned up late or cancelled an appointment. Always friendly even when i'm sure they are up to their eyeballs in work. Never rushed off the phone and always willing to chat. Without fail always returned phone calls. Phone always answered, early till late. Never dressed anything up to make it sound better, just good honest service. A special mention to Leah who was a absolute legend throughout the whole process and stands out as someone who clearly enjoys and understands her job! In fairness having dealt with the valuer, financial adviser (who did the honest thing and told me i'd get a better deal going to my own bank despite that probably taking money out of his pocket) and the other girls in the office they are all worth their weight in gold and Hills should be very proud of you all. Thanks again for everything Dan
Daniel Blears, Jun 26, 2019

Sam rated Hills Residential 5 stars

Hollie was very helpful in finding a variety of properties all over Salford, especially as a first time buyer. Also Hills were very good at communicating between myself an the vendor. Whole process went very smoothly!
Sam, Jun 26, 2019

Joshua Gabrielides rated Hills Residential 5 stars

Charlotte was amazing. Couldn't have found our home without her. Always there to answer anything we needed. Highly recommend if anyone is looking to buy for first time or move home
Joshua Gabrielides, Jun 21, 2019
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