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Multiple Winners at the National Estate Agency Awards, the ESTAS

PHIL SPENCER ANNOUNCES TOP AGENTS IN THE UK

Hills residential wins multiple titles at The ESTAS, the most prestigious estate & letting agent awards in the UK

The Salford and Swinton based agency received the ‘Best Group in the North West’ title for Greater Manchester at the prestigious ESTAS 2019. The award was announced by Phil Spencer, the TV property expert at a lavish luncheon & ceremony at the Grosvenor House, Park Lane London attended by 1,000 of the UK’s top property professionals.

PHIL SPENCER ANNOUNCES TOP AGENTS IN THE UK

Hills residential wins ‘Best Group In The North West’ 'Lettings Agent of the Year for the North-West' voted by tenants and Silver Winners for 'North-West Estate Agent of the Year' titles at The ESTAS, the most prestigious estate & letting agent awards in the UK.

The Salford and Swinton based agency received the ‘Best Group in the North West’ title for Greater Manchester at the prestigious ESTAS 2019. The award was announced by Phil Spencer, the TV property expert at a lavish luncheon & ceremony at the Grosvenor House, Park Lane London attended by 1,000 of the UK’s top property professionals.

The awards, celebrating their 16th year determine the best estate and letting agents in the UK based purely on feedback from customers who are asked a series of questions about the service they have received from their agent, over 45,000 surveys were completed by customers during the competition. 

 

Phil Spencer, who has hosted the ESTAS every year since their inception in 2003 said “The ESTAS encapsulates what your typical agent is trying to do, which is to provide honest, transparent service for their clients. These awards are special because shortlisted and winning firms are selected purely on the service they deliver. Real feedback from real customers experiencing real service, I don’t think there can be a greater honour in the industry than to receive an award based on that mantra.”

 

Estate and letting agents were recognised in counties around the UK.  Regional and national Grand Prix Awards were also announced for the Best Single Agent Office in sales and lettings.

Simon Brown Founder of The ESTAS said “At The ESTAS we’re proud to say we believe in old fashioned values like customer service. We know how hard it is to deliver it and that’s why we put the spotlight on property firms who are committed to providing excellent service. The ESTAS review and awards platform brand helps agents generate consumer trust.”

Gary Bramall, Chief Marketing Officer for Zoopla addressed the audience “Zoopla has proudly supported The ESTAS for 9 years, which recognises your passion to be the best agents ever by creating unforgettable experiences for your customers. Great customer service should be the DNA of your entire company, not just a department and because we know how demanding your customers are, that makes these awards so special.”

Chris Robinson MNAEA manager of Hills Residential said “We are absolutely thrilled to be recognised at this year’s ESTAS. It means so much to us as we know it’s our customers who have judged our performance.  We take our levels of customer service very seriously because we know clients have a choice.  We have always been very proud of the personal service and this proves we are delivering what we promise.”

Multiple Winners at the National Estate Agency Awards, the ESTAS

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Sophie Airth rated Hills Residential 5 stars

Lauren was amazing! I had such a tough time through the process and Lauren couldn’t have done any more to keep me calm and make sure the sale went through! I wouldn’t use any other estate agents other then Lauren in the future!
Sophie Airth, Aug 7, 2020

Graeme Anthony rated Hills Residential 5 stars

Best agent I've ever dealt with. A very refreshing experience! Friendly, approachable, knowledgable and proactive. Obviously takes a lot of pride in her work which is hugely appreciated and reassuring.
Graeme Anthony, Aug 6, 2020

James Shaw rated Hills Residential 5 stars

We were in a rush to get into a new home, as our previous tenancy was running out quickly. Becky was super helpful and endeavoured to make the transition between properties as easy and painless as possible. Could not thank her enough!
James Shaw, Aug 1, 2020

Michael sparke rated Hills Residential 5 stars

Would definately recommend this company . Very professional good communication ,speedy response to any queries . Their Results speak for themselves ., They have become the best performing Estate Agent in the Local area.
Michael sparke, Jul 28, 2020

Christina Murphy rated Hills Residential 5 stars

Becky is approchable and bubbly but remains professional at all times. From day one, she has been extremely helpful and a fountain of knowledge. With us being busy professionals, it is great peace of mind knowing we have someone like this who we can contact and definitely rely on. She is a great asset to your team!
Christina Murphy, Jul 23, 2020

Josh Whiting rated Hills Residential 5 stars

Hills were brilliant. They helped me through my first house purchase and were friendly, available and communicative throughout, I would recomend to anyone looking for a property
Josh Whiting, Jul 21, 2020
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