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Hills Residential Coronavirus (Covid-19) guidelines for viewing homes

New Guidelines for Viewing Homes with Hills Residential


Good Afternoon

Hope this email finds you well, following yesterday’s news in relation to the easing of restrictions for estate and lettings agents.
Hills Residential are pleased to say that we will begin conducting appointments from Monday the 18th May adhering to the government guidelines. We are keen to help you find your future home and get you moving, and would like to assure you that our client's safety is paramount.

We will continue to use virtual viewings before visiting properties in person wherever possible, in order to minimise public health risks. If anybody is undertaking a viewing, including the homeowner and is showing symptoms of coronavirus or is self-isolating, then a physical viewing should be delayed. All viewings should take place by appointment only and involve members of a single household.
We are encouraging people to do their property searching online wherever possible. Initial viewings should be done virtually wherever possible and physical viewings should only be conducted where buyers are seriously considering making an offer on a property.

Viewings will be conducted by appointment only and no open house viewings will take place. We will open all the internal doors prior to the viewing, and allow access to hand washing facilities and separate towels/paper towels. When viewing a property, all parties should wash their hands and avoid touching surfaces.
We will ask you to restrict the number of people who accompany you on a viewing so that social distancing can be practised, and only those in your immediate household should be there.

If we as agents are to accompany clients on a viewings we will follow social distancing guidelines. Where viewings are unaccompanied, we will inform viewers and homeowners how they should conduct themselves to stay within the guidelines. Once the viewing has taken place, the homeowner should ensure surfaces, such as door handles, are cleaned with standard household cleaning products and towels disposed of safely or washed as appropriate.

Below is a link to the Government guidelines advice on home moving during the coronavirus (covid-19) outbreak:


If you are considering a move or looking to find your dream home, please contact the office 
Kind Regards
The team at Hills Residential

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Sophie Airth rated Hills Residential 5 stars

Lauren was amazing! I had such a tough time through the process and Lauren couldn’t have done any more to keep me calm and make sure the sale went through! I wouldn’t use any other estate agents other then Lauren in the future!
Sophie Airth, Aug 7, 2020

Graeme Anthony rated Hills Residential 5 stars

Best agent I've ever dealt with. A very refreshing experience! Friendly, approachable, knowledgable and proactive. Obviously takes a lot of pride in her work which is hugely appreciated and reassuring.
Graeme Anthony, Aug 6, 2020

James Shaw rated Hills Residential 5 stars

We were in a rush to get into a new home, as our previous tenancy was running out quickly. Becky was super helpful and endeavoured to make the transition between properties as easy and painless as possible. Could not thank her enough!
James Shaw, Aug 1, 2020

Michael sparke rated Hills Residential 5 stars

Would definately recommend this company . Very professional good communication ,speedy response to any queries . Their Results speak for themselves ., They have become the best performing Estate Agent in the Local area.
Michael sparke, Jul 28, 2020

Christina Murphy rated Hills Residential 5 stars

Becky is approchable and bubbly but remains professional at all times. From day one, she has been extremely helpful and a fountain of knowledge. With us being busy professionals, it is great peace of mind knowing we have someone like this who we can contact and definitely rely on. She is a great asset to your team!
Christina Murphy, Jul 23, 2020

Josh Whiting rated Hills Residential 5 stars

Hills were brilliant. They helped me through my first house purchase and were friendly, available and communicative throughout, I would recomend to anyone looking for a property
Josh Whiting, Jul 21, 2020
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