Hills Residential - Privacy Policy

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Privacy Policy

Hills Residential is committed to protecting your privacy. This Privacy Policy forms part of our Legal Information and sets out how Hills Residential handles data which identifies you.


Information gathered and its use

We receive and store any information you enter on our website, or give us in any other way, or provided by you when giving us feedback.

We use your contact details to communicate with you. We may also use your information to send you offers and news about Hills Residential products and services. We may contact you by post, email, telephone or fax for these purposes. If you do not want to receive such communication you can opt-out at info@hillsresidential.co.uk. Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.


Enquiries

When you enquire on our website, you provide your name, address, email address and other contact details these are the details that we will use to respond to.


Cookies

On 26 May 2011, the rules about cookies on websites changed. This site uses cookies. Some of the cookies we use are essential for parts of the site to operate and have already been set. We also use Google Analytics, which uses cookies. You may delete and block all cookies from this site, but parts of the site will not work.

Cookies on this site and their purpose
Cookie Name Function
CMSSESSID* Cookies starting CMSSESSID are created by our Content Management System of choice, CMS Made Simple, to enable its functionality. These cookies are essential to the correct function of the website.
cookie_notice This is set when a visitor closes the cookie notice box to prevent it reappearing.
_ga This is the Google Analytics cookie, used by Google to anonymously track visitors to the website.

Site monitoring

When you use the site we anonymously record the details of the pages you look at. This data is not personally identifiable. We use this data to monitor site traffic and analyse paths customers take through our site which enables us to improve the service we provide. This information is only used by ourselves and is not passed to any other party.

We reserve the right to change, modify, add or remove provisions of this Privacy Policy. Any changes to this Policy will be shown here, and we recommend that you check this Policy again from time to time.


Place of processing

The personal information held by us is held on and processed by computers situated in the United Kingdom.


Security

We have security measures in place to protect our customer database and access to this database is restricted internally. However, it remains your responsibility:

  • to protect against unauthorised access to your log in details;
  • to close your registration and favourites screen when you are not using it.

Disclosure for legal reasons

We reserve the right to communicate such personal information as we hold to third parties which seek the disclosure of it, if we are requested to do so by law.


Links to third party sites

Our site contains links to other sites. Hills Residential is not responsible for the privacy practices, or the content, of those websites.


Data Protection Information

You can obtain further information about data protection laws by visiting the GOV.UK website at www.gov.uk/data-protection/the-data-protection-act

An agent you can trust

Fully qualified, professional estate agents

Chloe&James rated Hills Residential 5 stars

Very professional and informative. Helpful and took ownership for us which we are thankful for as first time buyers. Thanks again.
Chloe&James, Dec 7, 2017

Helen rated Hills Residential 4 stars

Great agent. Responsive and proactive in progressing the sale. Encouraged us to be bullish about the asking price and it paid off as we achieved far more than we had hoped for. Hills clearly summarised the offers received together with the pros and cons of each one and suggested ways to overcome the pros to achieve a smoother sale. The only downside and the reason I've not given 5 stars is that the draft brochure was very poorly put together. The photos were excellent but we had to rewrite a lot of the wording ourselves as some of it was incorrect- almost as if it had been cut and pasted from a previous brochure rather than based on our property.
Helen, Dec 6, 2017

Pauline rated Hills Residential 5 stars

Good service painless and very helpful especially when the sale failed to find another buyer. Would use you again thanks again
Pauline, Dec 6, 2017

Wendy nolan rated Hills Residential 5 stars

Wow ... fantastic service from start to finish very helpful and friendly staff sold my house in the 1st week would highly recommend if your thinking of selling your home or even buying your next home. 5 star service.
Wendy nolan, Dec 6, 2017

Janice Delaney rated Hills Residential 5 stars

Selling our house was made stress free thanks to all the staff at Hills Residential who dealt with our queries quickly and proficiently.
Janice Delaney, Dec 5, 2017

FormerlyofManchester rated Hills Residential 5 stars

Absolutely brilliant service! Jack certainly knew the market and advertised my house at just the right price point and had buyers already lined up who were looking for my type of house. House went on the market on the Friday, 4 viewings on the Saturday, and an excellent offer accepted the following Monday! They recommended an excellent solicitor too, and neither were pushy, but kept me well informed throughout the whole process. They responded quickly to my enquiries and gave me excellent advice. I can certainly see why Hills sell so many houses, and they have restored my faith in estate agents!
FormerlyofManchester, Dec 3, 2017
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